Our Services
Property Maintenance
- Preserve the value of building assets
- Procure bids and negotiate rates with service providers
- Schedule and Bid Routine Maintenance
- Regular Inspections
- Scheduled upkeep of mechanical systems
- Common Area Maintenance
- Minor repairs
- Asset Management
- Corrective Maintenance
- Field and evaluate all maintenance requests
Tenant Management
- Rent Collection
- Ensuring payment instructions are clear to Tenants
- Handle rent collection and reconciliation
- Tenant Relations
- Communicate regularly with tenants and build rapport on behalf of ownership
- Respond promptly & satisfactorily to maintenance & service requests
- Handle all tenant notices
- Enforce rules and lease terms consistently and fairly
- Comply with local laws/guidelines
Risk Management
- Safety & Security
- The property manager will periodically drive-by the property to ensure there are no unaddressed threats to the Tenants that would be the responsibility of ownership
- This includes the maintenance of exterior safety lights, security cameras
- Insurance
- The property manager will coordinate with the Tenants to ensure their insurance certificates have been obtained and are recorded
Full Service
Accounting
- Rent invoicing
- Bill pay
- Annual operating budget
- Balance Sheet
- Profit and Loss
- Monthly cash flow (revenue, expenses, NOI, net cash flow)
- Budget comparisons (historical vs. actual)
- Annual CAM reconciliations
- Market value
- Debt metrics
- On-demand reporting at the request of ownership
Construction Management
- Tenant improvements
- Whether contracted internally or externally – the property manager will oversee the completion of these projects and coordinate with the parties. The property manager will also ensure all necessary documents are collected during this process (construction plans, lien waivers, etc.)
- Building renovations
- The property manager will oversee all building renovations/projects and will collect all relevant documentation
Budgeting
- Used to determine rental rates, amount available for capital expenditures, required reserves, CAM expenses, & debt service
- Projections based on past performance and current market information. Projections include income and all expenses (operating expenses, maintenance, utilities, taxes, and CapEx)
- Regular evaluations against budget benchmarks to ensure maximum profitability